Having the right word at the right time can avoid you struggling with the consequences of a misunderstanding, or it can simply avoid you to look uncertain.

You should consider taking notes of the following words for certain Business English needs. See also the infographic at the bottom of tha page.

Accomplish

Success in reaching a required stage

Example: We have a lot to accomplish this week to meet the targets

Mandatory

Required

Example: It is mandatory that all workers start at 8am and finish at 5pm

Show of hands

Raised hands to show an opinion in a vote

Example: From the show of hands it appears that everyone is in favour of taking a short break

Deadline

The date when something is due for completion

Example: The deadline for the order is June 10th

Minutes

A written record of everything said at a meeting

Example: Let’s review the minutes from last month and see what has been resolved since then

Strategy

Plan to make something work

Example: We need to come up with a strategy that will allow us to increase work output

Grievance

Complaint made by a worker or a customer

Example: A grievance has been reported by one of the managers about one of his staff

Opening remarks

Chairperson or leader’s first words at a meeting

Example: As mentioned in my opening remarks

Unanimous

Everyone is in complete agreement or united opinion

Example: The vote was unanimous to cut working hours from 46 to 39 hours

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